Solutions Set For Call Center Studded With The Best
For making a call or to answer one, The Real PBX has everything that your call center may need
For making a call or to answer one, The Real PBX has everything that your call center may need
Your outbound marketing campaign are set to bring more profit than ever as it connects more calls with reduced efforts.
Automated load sharing features to ensure that every agent is delivering the best and optimum efficiency is achieved.
For the matters when managers or trainers have to get involved for assistance, you have 3-way calling feature to rely upon.
Impress and engage the callers by greeting them with a customized messages even before the call connects with the available agent.
Callback scheduling ensures that the manual reminder setup is not needed and call is made even if the particular agent is not available.
Dialer connects the call with the agent only when the human answers it and disconnects when answered by machine.
Agents can update the after-call status of the conversation and store it to maintain informations for the future interactions.
No matters how far you are from your agents, you can always keep an eye on the current calls from remote location in real-time.
No need for paperwork or additional software to keep the conversation script as our dialer brings that built-in for comfort of agents.
Here’s what clients have to say about services of The Real PBX