Solutions Set For Call Center Studded With The Best

For making a call or to answer one, The Real PBX has everything that your call center may need

Plans & Pricing

Call Center Solutions

The Real PBX is More Than Capable of Keeping Even the Heaviest Flow of Calls Organized and Simplified For You Because of its Rich Feature List

Predictive Dialers

Your outbound marketing campaign are set to bring more profit than ever as it connects more calls with reduced efforts.

Load Balancing

Automated load sharing features to ensure that every agent is delivering the best and optimum efficiency is achieved.

3-Way Calling

For the matters when managers or trainers have to get involved for assistance, you have 3-way calling feature to rely upon.

Customized Greetings

Impress and engage the callers by greeting them with a customized messages even before the call connects with the available agent.

Schedule Call Back

Callback scheduling ensures that the manual reminder setup is not needed and call is made even if the particular agent is not available.

Answering Machine Detection

Dialer connects the call with the agent only when the human answers it and disconnects when answered by machine.

Custom Call Dispositions

Agents can update the after-call status of the conversation and store it to maintain informations for the future interactions.

Real-Time Visual Call Display

No matters how far you are from your agents, you can always keep an eye on the current calls from remote location in real-time.

Automatic Script Fill up

No need for paperwork or additional software to keep the conversation script as our dialer brings that built-in for comfort of agents.

Words from Customers

Here’s what clients have to say about services of The Real PBX

” We ordered your dialer service with VoIP last week. And unlike most dialers we have used in the past (basically plug and play) this one had to be configured which was a large learning curve for both sides. Although somewhat unnerving on my end I must say your tech support is second to none.I appreciate the professionalism, knowledge, patience and friendliness of all of them.
I believe we have built a solid working dialer now and hope to have a continued relationship now and in the future years to come.”

JMB Communications - Jeri Bonessi

I had talk with dinesh he is xlite techniciean he did amazing work for me…i real apricieated for him work ….thankyou verry much dinesh…

inetglobal solution

“This email is in regards to your tech support rep (Aveek). Just wanted to let you guys know he did a wonderful job setting up my clock time on my server. I spoke to some of of your other reps and I was told by them that you guys dont offer the time clock logins so Aveek did his job great by providing me all the details and setting up my system with the time clock pls give the rep an extra bonus or full bonus pls. In advance thank you so much for ya help.”

JP communications - Jaime